Phone Interview Etiquette: Approaching The Phone Job Interview
The phone interview is typically used by hiring managers to screen possible job candidates rather than having to invite all of them in for longer face to face interviews.
The phone interview is used to then cull the list of potential candidates down to a smaller group of people who meet certain criteria and appear to be suitable for the job.
In my experience, employers who I've worked with who start with an interview over the phone often do so for two main reasons.
First, they might be the type of hiring manager who for whatever reason likes to start with a large group of potential candidates and then quickly go through the list to identify a smaller group that they want to interview face to face in more detail. I once worked with a hiring manager who would always start by interviewing 10-15 candidates over the phone in a rapid, 5-10 minute phone screen. He would then invite those candidates that he liked for a face to face interview.
Second, hiring managers often utilize the phone interview as a method of interviewing out of town candidates who don't live in the same city (or state/province/country) as the hiring company.
A third possible reason for a phone interview could be a screening interview (ie. a technical screen) where they can quickly ask each candidate the same questions and compare answers. As an IT recruiter, I recall setting up numerous phone interviews and many tended to be technical phone screens where the interviewer wanted to gauge both the candidate's technical and communication skills over the phone to start with.
Thing To Keep In Mind For A Phone Interview
The person interviewing you can't see you (and you obviously can't see them either) so remember that they are judging not only what you say, but how you say it.
Ensure that you are in a quiet place when the phone interview occurs.
Ensure that you answer the phone at the time the interview takes place. Don't miss the call!
Don't get distracted during the interview. Ensure you are alone and can't be distracted by anyone or anything.
If you're using a cordless phone, make sure you have good reception and that it's fully charged. It's not a great idea to use a cellphone unless you're sure you are going to have 100% perfect reception.
As with a face to face interview, try to get an idea from the person interviewing you what happens next in the interview process before the call ends ie. When will you hear back from them? Is there a face to face interview next?
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