CUSTOMER SERVICE, CALL CENTER AGENT

by MYRA ORENDAIN
(PHILIPPINES)

To secure a position whereby hard work, dedication and the ability to acquire new skills will be an advantage for any company I work for.

Response from Carl: Thanks Myra. It would be helpful to read about previous experience or relevant skills that you have that a customer service agent would require. Instead of referring to how you want to "acquire new skills" you really need to be showing the reader what you offer them.

I'd think that in your line of work, a multi-lingual person would be ideal and from your writing, you seem to have a good grasp of English and since you're from the Philippines, I'm guessing you possibly also speak Filipino and/or Tagalog so I'd suggest adding a mention of what languages you speak and also mentioning the amount of previous customer service experience you have, if any.

Carl